Returns & Exchanges

RETURNS POLICY
We're more than happy to answer any questions that you have before placing your order. Please get in contact with us via email: hello@gooddogbehaviour.com.au if you have any questions. Below is a detailed description of our return policy.

We want you to be satisfied with your purchase from the Good Dog Store, so we have a 14-day return policy.

If you are unsatisfied with any purchase you have made from us for any reason, please get in contact with us via email: hello@gooddogbehaviour.com.au for a full refund, exchange, or store credit within 14 days of shipment.

  • Items must be returned in original new condition including all original packaging.
  • Original shipping charges are non-refundable.
  • All return shipping charges must be prepaid.
  • Unfortunately, we cannot accept returns on sale items or gift certificates.